Sincerity as the Foundation, Quality as the Core, Attentiveness as the Priority

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Company Name:Suizhou Jianlinggen Trading Co., Ltd.

Address:No. 127, Group 1, Xiongjia Community, High-tech Zone, Suizhou City, Hubei Province

Authorized Director:Zhang Xuesong

Social Credit Code:91421304MAK70HC962

Email:service@wvpxzsyb.com

Phone:+86 19821928660

Thank you for choosing our products! We operate locally in Singapore and are committed to providing you with high-quality products and services. To clarify matters regarding product warranties, we have established this policy. Please read it carefully.

1. Warranty Service Explanation

Currently, we do not offer product warranty services. If there are any issues with the product you purchased, please refer to our Return and Exchange Policy for processing according to the relevant return and exchange rules to protect your legal rights.

2. Additional Service Information

  • Packing and Delivery: After your order is confirmed, the regular packing time is approximately 3 working days. Once packing is completed, the expected delivery time is about 7 working days (excluding weekends and public holidays). The actual time may vary slightly due to logistics factors.
  • Inquiries and Communication: If you have any questions regarding the product (including return and exchange inquiries), please feel free to contact us through the following methods:
  • Official email: service@wvpxzsyb.com
  • Customer service hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00)

    • We will respond to your inquiries promptly during working hours and provide full assistance to answer your questions and handle related matters.

    3. Additional Notes

    This warranty policy applies only to customers in Singapore. For detailed rules, processes, and notes regarding product returns and exchanges, please refer to the Return and Exchange Policy. If there are any adjustments to this policy, we will notify you separately.

    Once again, thank you for your understanding and support!