Sincerity as the Foundation, Quality as the Core, Attentiveness as the Priority

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Company Name:Suizhou Jianlinggen Trading Co., Ltd.

Address:No. 127, Group 1, Xiongjia Community, High-tech Zone, Suizhou City, Hubei Province

Authorized Director:Zhang Xuesong

Social Credit Code:91421304MAK70HC962

Email:service@wvpxzsyb.com

Phone:+86 19821928660

Thank you so much for choosing our products and services! We operate locally in Singapore and always value every customer’s inquiry and feedback. If you have any questions, suggestions, or need assistance, you can contact us through the following methods, and we will be happy to assist you.

1. Official Contact Email

You can send an email to our official address at any time, providing details about your needs or inquiries. We regularly check our emails and will respond promptly to ensure that every inquiry is properly handled.

Official email: service@wvpxzsyb.com

2. Customer Service Hours

To provide you with more efficient responses, our customer service hours are as follows. You can contact us during this time to receive quick feedback:

Customer service hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00, same as Singapore local time, no need to convert the time)

3. Additional Service Information

  • We operate products entirely within Singapore, are familiar with local market demands, and provide services and support tailored to the local context.
  • Order-related timelines: After order confirmation, the regular packing time is about 3 working days. Once packing is complete, the estimated delivery time is about 7 working days (excluding weekends and public holidays). If you inquire about your order, please include your order information in the email to help us verify it quickly.
  • Inquiries outside working hours: If you send an email outside of customer service hours, we will prioritize reviewing and responding to it during the next available working hours. Thank you for your understanding and patience.

    • No matter what your needs are, we will do our utmost to resolve them. Once again, thank you for your support and trust. We look forward to getting in touch with you!